Excellence PeopleAT THE SUMMIT, YOU WILL BE ABLE TO
EXCELLENCE PEOPLE
Communicate With Confidence
0/18STARS
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Connect, explain, give feedback, handle conflict and ask for what you want, by practicing real conversations.
3h 25m6 constellations
01Start and deepen conversations with anyone
02Explain and write so people understand the first time
03Give and receive feedback without drama
04Handle conflict, apologize well and negotiate your worth
Every lesson of Communicate With Confidence
18 lessons in 6 levels, about 3 hours. Level 1 is free.
Level 1Conversations That ConnectFree · 3 lessons
- They like you more than you thinkUnderstand the liking gap and start conversations you've been avoiding.10 min
- Ask the second questionUse follow-up questions to make conversations deeper and people feel understood.12 min
- Checkpoint: listen so people feel heardListen with attention, reflection and questions, and resist fixing, judging and one-upping.13 min
Level 2Say It So It LandsMembership · 3 lessons
- The curse of knowledgeRecognize the curse of knowledge and explain things from the listener's side.10 min
- Plain words winWrite short, plain and warm, and don't trust the tone of your emails.11 min
- Checkpoint: bottom line firstStructure messages with the conclusion or request first, then the reason, then the detail.10 min
Level 3Speak in Front of PeopleMembership · 3 lessons
- One message, three pointsBuild any talk around one sentence, a few supporting points and a clear ask.11 min
- Rehearse out loudRehearse aloud, on time, and improve with one piece of feedback at a time.11 min
- Checkpoint: nerves, honestlyUnderstand why nerves feel more visible than they are, and prepare in ways the evidence supports.11 min
Level 4Feedback Without DramaMembership · 3 lessons
- Why a third of feedback backfiresGive feedback about the task and the next step, not about the person.10 min
- Give feedback with SBIUse Situation-Behavior-Impact, then ask and agree on a next step.13 min
- Checkpoint: receive feedback wellNotice your triggers, get curious, and turn criticism into something you can use.12 min
Level 5Hard ConversationsMembership · 3 lessons
- The three conversationsPrepare difficult conversations by untangling what happened, feelings and identity.11 min
- Apologies that workBuild an apology around responsibility and repair: the two elements that matter most.10 min
- Checkpoint: work through a conflictRaise a conflict gently, avoid the patterns that escalate it, and agree on a change.13 min
Level 6Negotiate and AskMembership · 3 lessons
- Interests, not positionsFind the interests behind positions and know your best alternative before you negotiate.11 min
- The power of the first offerUse a well-researched, precise first offer, and resist anchors from the other side.11 min
- Capstone: ask for a raisePrepare and run a raise conversation with evidence, a precise ask, reasons and a walk-away plan.15 min
AFTER THE CORE